Troubleshooting: Bulk Management Software Scanning Fewer Miners than Actual Number


When using a bulk management tool, this guide will troubleshoot scanning fewer Bitmain Antminer S19 Series than actual number.

Issue: The bulk management software scans fewer miners than the actual number.

Troubleshooting steps:

  1. Verify that all miners are powered on.
  2. Ensure that the computer can access the network segment of all miners by directly typing the IP into the web page.
  3. Check for any network issues or failures, such as switch failures or faulty network cables, in the network segment with fewer miners.
  4. Confirm that the bulk management software has added all network segments.

Note: Ensure that the set IP segment includes all IPs. IPs above the specified range will not be scanned (e.g., setting will exclude IPs above 100).

Please get in touch with us if you have any questions so we can help.

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